International Certification Services Inc. (ICS) prides itself on being the most innovative and Client service focused registrar in North America. Our customer satisfaction process consists of dedicated Account Managers who regularly follow-up with their Clients to get timely feedback, which is then passed back to the audit team. This allows us to continually improve the way we operate and enhance the experience for our Clients. Here’s what a few of our clients have to say about our registration and training services.
Registration References
“I am pleased to advise the audit was very seamless and it was quite enjoyable to make our attributes known to a new auditor.
We received some very beneficial feedback and are now preparing to incorporate the 2008 standard.”
Therese Bate, Therm-O-Comfort Co. Ltd.,
Ontario Canada (April 17, 2009)
“I will tell you that this was one of the best audits that we’ve had. Carolyn was extremely thorough and tough.
This gives us value for our Quality System. She also understood the economic crisis we’re in and was extremely helpful with the new people that have been shuffled throughout the plant. She took the attitude to teach as she audited which is the best way to audit. So many times we have auditors that are trying to catch people in making a mistake and not trying to engage them into thinking of improvements.”
Betty Germann, Kuntz Electroplating Inc.,
Ontario Canada (April 16, 2009)
Training References
“I needed to understand how to determine when a process starts & stops and this course helped me to achieve that.”
Linda Churchill, Future Transfer Co. Inc.,
Ontario Canada (April 15, 2009)
“I am impressed with the course material and content but the staff are outstanding and facilities were well above standard. A very positive experience.”
Spencer Wilson, Defence Construction Canada,
Ontario Canada (March 27, 2009)
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Small Sampling of ICS Clients
- Boart Longyear, USA & World-wide
- Fenwick Automotive, CAN & World-Wide
- Curtiss-Wright Cont. Embedded Comp, CAN & USA
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