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This seminar is intended to provide an understanding of the process approach to improving customer service in any organization. A successful twelve step methodology – a detailed how to – will be presented that will demonstrate how customer service can be dramatically understood and improved.
Scheduled Dates
To register online for a session, click on a date in the table below. If you prefer to register by fax, here's the ICS Training Registration Fax Back Form.
If there are no dates in the table below, Contact us to let us know you're interested in this session.
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Who Should Attend
Anyone interested in learning how to run a more lean organization.
Cost
FREE for ICS Registration Clients or $50 (CAD) for Non-Clients.
Clients should call their Account Manager or use the fax back registration form to register.
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