Process Mapping Workshop

Overview

This hands-on workshop is designed to provide participants with the skill to determine and document the core processes for their organization as required by ISO 9001:2008.  Working in teams, participants will learn key concepts and explore different methods of documenting business management systems.  Practical application exercises include completing an actual process map and evaluating it for improvement opportunities and integrating other standards as applicable.

Objectives

At the completion of this course, participants will be able to:

• Understand where a process begins and ends
• Identify interactions with other processes
• Use multiple techniques to create process maps
• Analyze “as is” process maps to determine “should be” processes
• Describe how process maps help meet the requirements if ISO 9001:2008 and other management systems

Scheduled Dates

To register online for a session, click on a date in the table below.  If you prefer to register by fax, here's the ICS Training Registration Fax Back Form.

Please contact Reg Cousineau at 519-822-4545 ext. 102 with any questions or to let us know you are interested in this course if there are no sessions scheduled. You can also send us a note through our contact form.

Who Should Attend

Managers, supervisors, and process owners assigned to improve your quality and environmental systems.

Prerequisites

Attendees will benefit from having some previous exposure to quality systems.

Duration

One Day

Cost

$395.00 (CAD)

Small or Large Group?

Have the course at your location or a private session at our facility and save up to 50%! We will provide all materials so your team can relax and focus on learning.

Click here for more information.