Developing Management Skills

Overview

This hands-on course provides the participants the ability to prepare for and improve their own competency in a managerial role.

Each module presents a unique five-step model for assessing, learning, analyzing, practicing and applying the skills to build the foundation for effective management practice. Building on personal, interpersonal, and group skills, the course helps the participant learn the skills that turn good ideas into accepted practice – and good management.

Modules

The course is comprised of the following ten three-hour modules:

Personal Skills

1. Developing Self-Awareness

Key Dimensions of Self-Assessment
The Enigma of Self Awareness
Understanding and Appreciating Differences
Important Areas of Self Awareness
Emotional Intelligence

2. Managing Personal Stress

Improving the Management of Stress and Time
Major Elements of Stress
Managing Stress
Eliminating Stressors
Developing Resiliency
Temporary Stress Reduction Techniques

3. Solving Problems

Problem Solving, Creativity and Innovation
Steps in Problem Solving
Impediments to Problem Solving
Multiple Approaches to Creativity
Conceptual Blocks
Fostering Creativity in Others

Interpersonal Skills

4. Building Relationships Through Communication

Building Positive Interpersonal Relationships
The Importance of Effective Communication
Coaching and Counseling
Principles of Supportive Communication
The Personal Management Interview

5. Gaining Power and Influence

Building a Strong Power Base
Strategies for Gaining Organizational Power
Transforming Power into Influence

6. Motivating Others

Increasing Motivation and Performance
Diagnosing Work Performance Problems
Enhancing Individuals’ Abilities
Fostering a Motivating Work Environment
Elements of an Effective Motivation Program

7. Managing Conflict

Interpersonal Conflict Management
Diagnosing the Type of Interpersonal Conflict
Selecting the Appropriate Conflict Management Approach
Resolving Interpersonal Conflict

Empowering and Delegating

8. Empowering and Delegating

Empowering and Delegating
The Meaning of Empowerment
Dimensions of Empowerment
How to Develop Empowerment
Inhibitors of Empowerment
Delegating Work

9. Building Effective Teams and Teamwork

The Advantage of Teams
Team Development
Leading Teams
Team Membership

10. Leading Positive Change

Leading Positive Change
The Need for Frameworks
Tendencies Toward Stability
A Framework for Leading Positive Change

Who Should Attend

People wanting to be in or are already in supervisory or managerial roles.

Prerequisite

None.

Cost

$1,795.00 (CAD)

Enroll Now

Click on a session to enroll on-line:

Fall Session

If you prefer to register by fax, here's the ICS Training Registration Fax Back Form.

If you would like more information on this program, contact Reg Cousineau at 519-822-4545 ext. 102.

Course Dates

Developing Management Skills is offered on Tuesday afternoons at our Guelph training facility from 1:30-4:30pm.

Fall Session Dates:

Apr 19, 8:30am to Noon - Developing Self-Awareness
Apr 19, 1pm to 4:30pm - Gaining Power and Influence
Apr 26, 8:30am to Noon - Solving Problems
Apr 26, 1pm to 4:30pm - Managing Personal Stress
May 3, 8:30am to Noon - Building Relationships Through Communication
May 3, 1pm to 4:30pm - Managing Conflict
May 10, 8:30am to Noon - Motivating Others
May 10, 1pm to 4:30pm - Empowering and Delegating
May 17, 8:30am to Noon - Building Effective Teams and Teamwork
May 17, 1pm to 4:30pm - Leading Positive Change

Small or Large Group?

Have the course at your location or a private session at our facility and save up to 50%! We will provide all materials so your team can relax and focus on learning.

Click here for more information.

Scheduled Dates

To register online for a session, click on a date in the table below. If you prefer to register by fax, here's the ICS Training Registration Fax Back Form.

Please contact Reg Cousineau at 519-822-4545 ext. 102 with any questions or to let us know you are interested in this course if there are no sessions scheduled. You can also send us a note through our contact form.

Dates	Times	Location
	8:30am to 4:30pm	Guelph, ON