Business Process Improvement Workshop

Overview

This 2-day workshop is a sensible way to improve business performance. Its common sense approach to process mapping and work simplification places the opportunity for process improvement with the people that do the work. Our methodology is modeled after the work simplification program that drove US productivity and economic supremacy during the first half of the last century. By far it is the best system for documenting, analyzing, mapping and improving business processes that will become the foundation for employee engagement and business process improvement in any organization. Leave this workshop ready to put your new skills to work  immediately!

Why You Should Take this Workshop

• Learn how to manage projects with greater strategic focus and directions
• Discover how to apply a common sense approach to reduce process waste
• Find solutions that decrease operating costs and increase productivity
• Increase employee participation and involvement
• Document your business processes
• Increase business competitiveness, corporate culture, and customer satisfaction

What You'll Learn in This Workshop

1. Business Process Improvement

• The fundamentals of work simplification and process mapping
• How to organize the improvement project
• Employee Involvement – Avoiding resistance
• Forming the improvement team

2. Business Process Analysis & Installation

• Data collection, interviewing and documentation
• Organizing the data and describing process flow
• Displaying and mapping the process
• Detailing the improvement – describing the AS IS versus TO BE process
• Calculating benefits
• Developing the implementation plan
• Preparing and presenting the proposal
• Coordinating and scheduling the implementation of the TO BE process
• Case Studies

Learning Objectives

• Learn the conventions used in business process mapping and establish a systematic approach to business process improvement
• Prepare business process flow maps
• Learn how to analyze process maps and identify opportunities for improvement
• Develop business process maps that are easy-to-read, update, and ideal for auditing, training and maintaining ISO certification

Scheduled Dates

To register online for a session, click on a date in the table below.  If you prefer to register by fax, here's the ICS Training Registration Fax Back Form.

Please contact Reg Cousineau at 519-822-4545 ext. 102 with any questions or to let us know you are interested in this course if there are no sessions scheduled. You can also send us a note through our contact form.

Who Should Attend

Prerequisite

None

Duration

Two Days

Cost

$898.00 (CAD)

Small or Large Group?

Have the course at your location or a private session at our facility and save up to 50%! We will provide all materials so your team can relax and focus on learning.

Click here for more information.