ISO 9001:2008 Quality Management Systems Lead Auditor

Overview

This course teaches and evaluates participants in their ability to conduct effective audits of Quality Management Systems. Concepts covered include the principles and practices of effective quality management systems, process auditing in accordance with the ISO 9000 series of standards and ISO 19011:2002, "Guidelines for Quality and/or Environmental Management Systems Auditing."

The course is designed to provide participants with the skills to demonstrate competencies defined in RABQSA competency units QM (Quality Management Systems) AU (Management Systems Auditing) and TL (Leading Audit Teams).

Program Details

The course can be delivered one day a week for 5 weeks or over a 5 day period. Programme includes instruction on the application of audits and then practical application and assessment at each step of the process. Workshops, case studies and student presentations are designed to provide participants with practical experience to demonstrate their understanding of the materials and auditing.

Successful completion of this course requires passing all assessment components. Assessments are conducted by experienced evaluators with many years of auditing experience. Feedback is specific, timely and positive to develop confidence in each participant’s abilities.

Program Objectives

Following completion of the course, students should be able to:

Understand Quality Management Definitions, Concepts and terminology
Understand the purpose of the ISO 9000 Series of standards
Describe the intent of the clauses of the ISO 9001:2008 Standard
Describe the types of audits
Understand how to manage an audit program
Describe auditor competence
Describe auditor ethics
Conduct a Stage I/Document Review of a quality system
Prepare for on- site auditing (Stage II audits)
Develop audit plans
Demonstrate how to complete a process based audit
Conduct effective opening and closing meetings
Understand Auditor Responsibilities
Understand team Leader responsibilities
Use effective questioning and sampling techniques
Collect objective evidence to support audit findings
Communicate effectively during the audit
Deal with difficult situations
Document non-conformances and opportunities for improvement
Prepare audit reports
Communicate audit results
Review corrective actions
Conduct follow-up audits

About the TPECS Program

The TPECS programme is fundamentally different from the Standard Training Course Certification programmes of the past. The focus is on the outcome and the evaluation process used to judge participants competent in conducting audits. This evaluation is the first step in recommending an applicant for RABQSA Certification as a provisional auditor.

Our programme is unique. Using the approved RAB competency units we have developed a programme that can be delivered in segments over time, self study or in the traditional one week focused study format.

Our programme ensures:

Graduates who go on to apply for RAB personnel certification have the required knowledge to perform the auditor role in a confident and professional manner
Competence has been evaluated individually for each participant by designated examiners with years of industry experience.
Participants are provided with specific case studies, situations and challenges that will prepare them for conducting actual audits
Participants complete an audit from start to finish to apply skills.
Feedback is provided throughout the course so each participant can gauge their competence level against the criteria.
Feedback is specific and timely so that each individual participant has the opportunity to change any not yet competent findings to competent

Scheduled Dates

To register online for a session, click on a date in the table below. If you prefer to register by fax, here's the ICS Training Registration Fax Back Form.

Please contact Reg Cousineau at 519-822-4545 ext. 102 with any questions or to let us know you are interested in this course if there are no sessions scheduled. You can also send us a note through our contact form.

Dates	Times	Location
Feb 27 - Mar 2, 2012	8:30am to 4:30pm	Guelph, ON

Who Should Attend

Individuals interested in conducting first-party, second-party, and third-party audits, Management Representatives, Quality Directors, Managers, and Engineers.

Pre-course Questionnaire

You will also receive a questionnaire to be completed prior to Day 1.

Evaluation

Each participant will receive a personal evaluation of competency against RABQSA competency units QM (Quality Management Systems) AU (Management Systems Auditing) and TL (Leading Audit Teams).

Duration

5 days

Cost

$1,695.00 (CAD)

Small or Large Group?

Have the course at your location or a private session at our facility and save up to 50%! We will provide all materials so your team can relax and focus on learning.

Click here for more information.